Shipping & Returns

Shipment processing time

All orders are processed within 2–3 business days of receipt unless item is a custom made to order product. Custom orders vary on shipping however usually within 1-2 weeks from when order was placed.

The majority of orders are shipped UPS but at times USPS may be utilized

Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

Southern Wreathsal ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Damages

Southern Wreathsal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact me as soon as you receive your item(s) and we can file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Southern Wreathsal will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.